11 May 2023 — Lazy Dog Cookie Co. is voluntarily recalling a specific lot of Pup-PIEs products due to a complaint made on Sunday, April 30th, 2023.
What caused the recall?
Lazy Dog Cookie Co. was alerted that a customer had made a complaint on April 30th. The nature of this complaint is unclear.
There have been no confirmed illnesses linked to the ingestion of one of the products in question.
No other Lazy Dog Cookie Co. products are impacted by this recall.
The relevant lot code is displayed next to the UPC (barcode). It will read as four numbers followed by a sell by date, in this case, 022297 Sell By 102024.
The following products are impacted by the recall:
|Brand Name & Description
|Impacted Best by Date(s)/Lot Codes
|Lazy Dog Cookie Co. Pup-Pie
|022297 Sell By 10-20-24
What to do?
If you have purchased a product with a lot code listed above, Lazy Dog Cookie Co. requests you return it to the purchase location for a full refund. They will then follow up with more information once the voluntary removal of sale is completed. If you have any questions or concerns, you are asked to email [email protected].
We recommend that you dispose of any impacted products immediately.
If your dog has consumed any of the affected products, monitor them for adverse symptoms such as an upset stomach, vomiting or diarrhea. Contact your vet if you witness any signs of illness in your dog and mention the information above during the consultation.
Lazy Dog Cookie Co. has released a statement on Facebook that in part says:
“The Lazy Dog Cookie Co. is focused on ensuring the health and safety of all our four-legged friends – something that has been a priority since we started this company over 21 years ago. Since we became aware of this situation on Sunday, April 30th, 2023 we have been working around the clock with our team to develop the best course of action. It is out of an abundance of caution; The Lazy Dog Cookie Co. has decided to voluntarily remove the entire lot of Pup-PIEs at issue from the market. The specific lot number in question is: 022297 Sell By 10-20-24.”
Keith Augustine from The Lazy Dog Cookie Co. also told NEWS10,
“We would like to state that the voluntary removal has nothing to do with the safety or quality of our product, it was a company decision.”
Reporting Pet Food Problems
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in their area.
Or go to the FDA’s “Report a Pet Food Complaint” page.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.
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